Experts see 2003 shaping up to be a banner year. For starters, DoCoMo, KDDI and J-Phone will all be coming out with refined 2G equipment. They’ll also be rolling out new 3G systems, expanding rich-media services and launching camera-enabled, programmable handsets that can serve as “e-wallet” and “e-ticket” mobile-commerce terminals.
NTT Communications doesn’t expect to generate large revenue from WLAN itself, says senior executive vice president Shuji Tomita. Instead, the company will bundle hotspot access via high-speed WLAN base stations with landline connectivity and value-added services including roaming, security, and IPv6. The company’s software will also offer secure communications into the Internet itself and into corporate intranets using IP-based VPN (virtual private network) technologies via a security server that is co-located with the corporate client’s network. They’re also busy boosting their 250-base-station network to 1,000. Phew!
KDDI’s 3G network is a success (3,293,300 subscribers as of Oct. 31) because the network is great, there is nationwide coverage (due to backwards compatibility), and the handsets are **really** terrific – not because W-CDMA is bad. I thoroughly enjoyed reading “Asia’s 3G edge in mobile-phone market” on the Straits Times’ site yesterday; it may be this week’s news of most lasting significance. The authors state this regions’ advanced handsets – with color displays, data capabilities, and long battery life – give Asian makers like Sharp, NEC, Panasonic, and Samsung a clear technological advantage over rivals in Europe and the US.
I picked up the November cell phone catalogs from several carriers the other day, including DoCoMo (for 3G FOMA), KDDI, and Tu-ka, as well as the J-Sky service catalog from J-Phone. You really needn’t look much further than these monthly catalogs if you want a concise, full-color, and neatly packaged window into the marketing plans and keitai sales hopes of the major Japanese carriers. Depending on which handset you have, you can now access data networks at 9.6, 28.8, 64, or 384 Kbps – and many devices can access two networks. Note that 64 Kbps data is available via FOMA (the 3G network) and via PHS (not formally called “2G” but certainly not 3G). Finally, there’s the Mzone WLAN service that operates at hotspots inside the Yamanote line and at a few other locations.
DoCoMo’s recent troubles highlight a fundamental aspect of Japan’s wireless Internet revolution that I haven’t seen discussed much – namely, the sheer improbability of it all. In 1999 and 2000, during the ascendancy of i-mode, headlines and media quotes from interested parties were quick to praise the insight and innovation of those involved in i-mode’s creation, including the famous Enoki-Matsunaga-Natsuno troika as well as sundry network engineers, Internet-savvy marketers, and handset designers both inside DoCoMo and out.
The past few days have seen Japan’s big electronic makers releasing their quarterly and semiannual results, and the news from Sony, NEC, Fujitsu, and others has been mostly bad where cell phones are concerned. There have also been a lot of media reports on Japan’s ailing phone tanmatsu (terminal) market, and it appears that majors changes are underway. First, the media reports. On October 10 JEITA announced that domestic shipments of cellular phones fell 18.3 percent in August 2002 from a year earlier to 3.26 million units. The drop resumed a 13-month-long decline that was only broken (briefly) in July 2002 due to sales of camera-equipped models. Moreover, shipments of PHS handsets fell by 64 percent to 73,000 units (extending their losing streak to 18months!).
All of Japan’s carriers devote an extraordinary amount of time, effort, and resources to creating marketing and sale materials designed to entice customers, boost sales, and — let’s be frank — brag about their networks and handsets. The Big Five (NTT DoCoMo, KDDI/Au, J-Phone, DDI Pocket, and Tu-Ka) produce monthly full-color catalogs touting the latest in handsets, networks and data services, calling plans and discounts, and customer support services. DoCoMo also conveniently produces a quarterly compendium of their monthly issues in English, while KDDI makes their calling plans and discount options widely available in English, Korean, Chinese, and several other languages. We combed through several carrier brochures and extracted some gems of info that are rarely if ever mentioned by English-language press, but that help to illustrate the depth and scope of the wireless business here. Without further ado, herewith we present WWJ’s first quarterly Review of Japan Keitai Trivia. Rabid Japan wireless devotees (and you know who you are) won’t want to miss this.
For the past several weeks, WWJ has been emailing J-Phone to set up an interview for our video newsmagazine. We finally settled on a date, and they asked us to submit our outline questions. J-Phone PR’s Matthew Nicholson responded to some of these earlier this week, and herewith we present a summary of his comments, wherein J-Phone reveals (almost all) about brand image, “plastic” roaming, and handling spam mail.
“Take a look at this list,” says Arjen van Blokland, pointing to the top ten i-mode site listing at imode.nl. “Not one of them is Japanese,” states Arjen in a voice that betrays evident relief that 104.com didn’t get involved in European i-mode. He asks, Where’s Cybird?, illustrating that fact that the Japanese content producers and aggregators — like Cybird, Index, MTI, and others — have seen signal unsuccess at penetrating the baby i-modes overseas. He may have a good point — given that it should have been the Japanese that taught the rest of the i-mode world how to do content right.
There’s a tremendous amount of initial wireless LAN network activity going on in Japan right now, but it’s still too early to say how WLAN will affect 3G. One thing is certain however: licensed-spectrum carriers are looking closely at WLAN to determine whether the technology will disrupt their carefully knit 3G network, wireless Internet, and data revenue plans. We speak with an industry insider on a recent WLAN hotspot trial conducted by a major mobile telco. But large carriers and others thinking about launching hotspot networks shouldn’t worry about finding content. First, solve the billing, roaming, and security problems — then content providers will beat a path to your door… just as happened with, oh…, for example, i-mode.
