Mapping the Mobile Consumer Mind
Marketing initiatives targeting the mobile consumer must integrate communications and content in order to have the greatest impact, according to a study published this week by researchers at the International University of Japan. Based on the results of 30 in-depth interviews of mobile users in Japan and Indonesia, this research effort developed clearly defined “mental maps” which explain the ebb and flow of consumer perceptions of the mobile Internet. In fact, results show very few culturally specific differences between Japanese and Indonesian respondents, suggesting instead that international differences in usage of advanced mobile data are due to infrastructure differences and the overall structure of a country or region’s mobile value chain.