HP Signs Five-Year Managed Services Agreement with Nokia
HP today announced that it has signed a five-year agreement with Nokia to continue providing global information technology (IT) outsourcing services for the company’s 51,000 employees worldwide. The new agreement is valued at approximately $100 million per year and formalizes a memorandum of understanding announced in February. Extending the companies’ original collaboration that began in 2001, HP will continue to manage the IT infrastructure and operations for Nokia’s messaging, groupware and network.
In addition, HP will enable the transformation of Nokia’s IT infrastructure environment to a service-based model, helping Nokia reduce costs and meet its varying business requirements by providing services that are billed based on actual IT service consumption.
“This agreement is a reflection of Nokia’s strategy of collaboration, and specifically helps us achieve greater efficiencies in our non-core IT activities,” said Mikko Kosonen, chief information officer and senior vice president, Business Infrastructure, Nokia. “HP has already demonstrated its excellent outsourcing ability and a deep understanding of our needs. We are confident that HP can use this expertise in building a service-based IT environment for us as well.”
“Today’s announcement reaffirms our strong relationship with Nokia and will extend it to eight years from its beginning in 2001,” said Francesco Serafini, senior vice president and general manager, Technology Solutions Group — Europe, Middle East and Africa, HP. “We feel that the service-based approach is the natural evolution of the existing outsourcing initiative between HP and Nokia. HP will move from a technology and operationally driven service model to a business-needs and service-level driven model. Through this standardization of services and the new approach for Nokia, HP will help Nokia achieve additional significant cost savings.”
HP provides Nokia’s IT-solution based on its Adaptive Enterprise strategy, designed to help companies measure, architect and manage change by creating a tighter linkage between business and IT.
HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. For the four fiscal quarters ended July 31, 2004, HP revenue totaled $78.4 billion. More information about HP is available at www.hp.com.