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Search Results for: MNP

MNP Crashed KDDI Systems

KDDI Corp. was forced to stop accepting mobile phone orders because of a computer glitch caused by a surge in calls on Sunday. KDDI officials said that au’s service computer that handles the orders slowed down at about 4 p.m. on Sunday, and stopped receiving orders. It began receiving orders at about 4:40 p.m., but again stopped at about 5 p.m. because of the computer glitch. The service resumed receiving orders on Monday, officials said.

SoftBank Mobile Reports Modest MNP Success

Japan’s mobile carriers aren’t in turmoil — not so far, anyway. But Mobile Number Portability (MNP) has brought the nearest thing yet to a consumer-facing market meltdown, and the No. 1 Agent of Change is undoubtedly Masayoshi Son’s SoftBank Mobile.

The media, industry analysts and Japan Wireless Watchers everywhere have been hit with two sets of numbers in the past fortnight: the initial, media-and-analysts-only post-MNP subscriber churn numbers released on 31 October (one week after MNP start) by NTT DoCoMo and KDDI (SoftBank Mobile was silent), followed by the regular monthly release of overall subscriber numbers issued on 8 November by the TCA Telecommunications Carriers Association; keep in mind that the TCA release is based on self-reporting from the carriers).

October MNP – Early Results

Japan mobile industry watchers are awaiting the official October stats from the Telecom Carriers Assoc. (TCA) to be posted this week. Considering the figures already announced by both DoCoMo and KDDI at the end of October it would seem that mobile number portability has – as predicted – provided KDDI the most benefit so far. However, after a quick calculation based on the information already available, SoftBank Mobile may well be in the news as a result of what would appear to be rather ‘disappointing’ numbers.

SoftBank Halts New MNP Customers

Japanese mobile phone carrier Softbank Mobile Corp., which slashed its prices last week to undercut rivals, said it had to stop taking new applications Sunday because it was flooded by new customers wanting to switch to its service. Softbank stopped accepting new customers shortly after noon Sunday when its computer system couldn’t handle the load, the company said in a news release. It apologized to customers and promised to resume taking switch-over business when it readies the system for increased volume.

Applications for MNP Start 1 September

Vodafone Japan K.K. announced Thursday it would charge its customers 2,100 yen to cancel their contracts when transferring their phone numbers to different service providers. With Vodafone’s announcement, all three major cell phone firms have set their cancellation fees at 2,100 yen. Starting Friday, Softbank will accept applications for number transfers from the other two firms at Vodafone shops, by phone or on its Web site. The mobile number portability system will officially begin on 24 October.

NTT DoCoMo Sets MNP Fees

DoCoMo have just announced their fees for October’s number portability launch. The company said that subscribers switching to DoCoMo from other operators will not be charged an MNP transfer fee, but like all new applicants, must pay a contract handling fee of 3,150 yen (incl sales tax). DoCoMo subscribers who move to other operators will be charged an MNP transfer fee of 2,100 yen (incl sales tax). DoCoMo will conduct an MNP Reservation Campaign, 10 Sep-23 Oct. People who apply to DoCoMo during this period and who conclude a contract between 24 Oct-31 Dec will be awarded 2,000 DoCoMo points (worth 2,000 yen), which can be applied toward the purchase of DoCoMo handsets or other products.

Tokyo's amazing week: UK/Jpn JV, 'SoftBank Mobile' and MNP

Watching the business of wireless in Japan just keeps getting better!

Last week brought a slew of new announcements, including news of the JPY11 bn SoftBank/Vodafone joint venture, confirmation that the company formerly known as Vodafone KK will henceforth be known as ‘SoftBank Mobile’ and details on the long-awaited MNP (mobile number portability) implementation. Subscribers can access WWJ’s insight on the first two in today’s Viewpoint (here), but read on below for our take on MNP — possibly the biggest revolution in Japan mobile since i-mode itself.

First, a little history.

Until now, the Big Three cellular carriers (DoCoMo, KDDI/au and Vodafone), as well as the smaller PHS carriers (Willcom, Astel, etc.), have run their networks as independent — and highly competitive — fiefdoms. There has been nothing like number portability or, for that matter, portability of any other service/feature. If you switched carriers, you lost your number…

DoCoMo Strategic Shift – Smart Life Partner

DoCoMo is always an interesting player to watch, and not just by comparison within our domestic market. Recently they made a clear ‘Mid-Term Vision’ statement shifting focus towards a so-called ‘Lifestyle Services’ company. Fair guess at first-blush on this for most folks overseas would be somewhere between ‘sure, nice PR speak’ and ‘good luck with that’ based on experience with their own local telcos. However, for those who have paid attention, again not just in Japan, the increasing action in OTT (as noted *importantly* below) and the 4th Wave concept are well upon us here.