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September 10, 2008

DoCoMo Overcharged for Intl. Services

NTT DoCoMo said Wednesday that it will refund up to 32.25 million yen (approx. $300K usd) that it overcharged for its international roaming services in Germany and Cyprus. The top Japanese mobile carrier wrongly charged 100 yen for up to 100 data communication packets in Germany, instead of 50 yen for up to 50 packets, as specified in fee agreements formulated in March 2006. DoCoMo will deduct the excess charges from bills for September, as long as it can confirm the amounts from detailed records of customer communications.

In Cyprus, it has charged 110 yen per minute for international transfers of incoming calls, not listed in fee agreements, since the service started in September 2004. Meanwhile, NTT DoCoMo said it overcharged 106,960 yen for services in Sri Lanka and Netherlands Antilles. It will deduct the amount from bills for September and October. Via Japan Corporate Newswire.

Related posts:

  1. NTT DoCoMo Sets MNP Fees
  2. DoCoMo Enables High-Speed Flat-Rate for PC
  3. DoCoMo Reduces Interconnection Fees
  4. NTT DoCoMo to Launch DCMX Mobile Credit Services
  5. WPC Expo 2003: 1st FOMA Intl. Video Call – DoCoMo Finally in the Drivers Seat?

previous post: MCN Announces Global Launch of allwords :: next post: DoCoMo Buys into Blue Ocean Wireless

  • Mobikyo K.K. publishes Wireless Watch Japan, organizes MobileMonday Tokyo networking events and operates Mobile Intelligence study tours providing related custom research and advisory services. Mobikyo's founding directors are deeply connected with, respected by, and committed to, Japan's wireless and IT business community. Thousands of managers, planners, engineers and strategists depend on Mobikyo to learn about Japan's unique business models, technologies, contents, services, applications and hardware from the most innovative test-bed market for next-generation mobile industry. "Mobikyo" was chosen for the unique blending of Mobile and Tokyo. However, depending on the kanji character used for kyo, it could also mean association, capital, religion or today. With fantastic support from our clients, partners and affiliates in Japan and overseas, we have become the trusted source of independent market intelligence & business networking connections based in Tokyo.
  • MobileMonday Tokyo is a leading networking organization supporting Tokyo's mobile industry. We launched in September 2004, with over 70 events to-date, hosting an average 100-200 industry delegates. MobileMonday is an open platform for mobile industry visionaries, developers and industry insiders fostering cooperation and business development through live networking events to share ideas, best practices and trends from global markets. Chapters are active in over 100 cities worldwide and new locations continue to launch monthly. Founded in Helsinki, Finland, in 2000, MobileMonday is organized by a global team of 300+ volunteers and it has become the world's largest mobile community network. Details via MoMo Tokyo website
  • Mobile Intelligence offers related custom research and consulting designed specifically for industry executives working in sales, marketing, product development, strategy, venture capital and the media. From private workshops and conference presentations to trend spotting innovation and detailed analysis, our services are based on the direct experience and lessons learned in the Japanese mobile market. We also run a unique in-Japan guided tour service providing market introductions, personal connections and actionable lessons for clients overseas. Delegates take part in seminar and attend inside sessions, at individual companies, in technology showrooms, and -- most importantly -- on the fabled streets of Tokyo. Alumni return home with a competitive edge, integrated awareness and personal contacts moving them to the forefront of new business development. Full details via Mobile Intelligence website