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Japan’s Sanyo Electric Co. said Tuesday it will start repairing defective software in mobile phone handsets it now supplies for KDDI Corp.’s “au” phone service, resulting in an expense of Y1 billion this fiscal year. The Osaka-based electronics manufacturer said all 506,800 handsets of its “W32SA” model for the au service are subject to free repairs.
It said defective software controlling battery recharging may shorten the length of use, causing the battery package to expand with heat. The battery package may occasionally crack, it said. Sanyo Electric said users of these cellphones can bring the phones to KDDI shops for free repairs. They can also access KDDI’s Web site to fix the problem by downloading a modified version. Continue>>
[An over-the-air (OTA) update solution might have saved them some grief -- Eds]
Some sage advise when entering new turf; Stop, Look and Listen.. it’s also good to secure a local guide. Japan is the cradle of mobile civilization – we been been dedicated to this space since 2001 – trust our archives here offer some useful material.
Domestic activities continue to set the pace, and sharp players are looking at global markets. We have hard-earned industry expertise and trusted network of contacts with access to advanced intell. and potential deal flow. Need a lift.. Ok, buckle-up!